Greenberg, Paul <br/><br/>
CRM at the speed of light: Social CRM strategies, tools, and techniques for engaging your customers 

 - 4th 
 - New York:  Mcgraw Hill,  2018 
 - 662 p. 
<br/><br/><label>ISBN: </label>9780070702523 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Design
<br/><br/><label>Dewey Class. No.: </label>658.812  / G829C(4)